Returns & Exchanges
We want you to love your leather goods, which is why we offer a 30-day return window for all unused, non-personalized items. Please note that custom-monogrammed products are final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place your items in their original packaging, including any dust bags or gift boxes, to ensure the leather remains protected during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
